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Protecting Your Privacy




We value the trust you place in us. So we make sure we protect your information.


Notice of privacy practices


Privacy practices explain how we may use and disclose personal health and financial information when administering a plan of benefits. The notice of privacy practices also explains the legal rights individuals have under the Health Insurance Portability and Accountability Act (HIPAA).


Web and mobile privacy statement


The web and mobile privacy statement explains how we collect, manage and protect the information we collect on websites that have a link to this privacy statement.


Security highlights


Allina Health | Aetna takes information security seriously and we make sure your personal information is safe and protected. Here are some ways Allina Health | Aetna protects your information and steps you can take to help.

Health data permissions and privacy

Some Aetna members can share their health information with third-party applications. Learn how this works, and how to protect the privacy and security of this data.

17 steps for securing health information


A list of steps we take to secure your health information.


Our effort to reduce the use of Social Security numbers


We’re looking to protect the privacy of our members by moving away from the use of Social Security numbers whenever possible.


Safeguarding data


This explains how we protect the privacy and security of sensitive health and financial information. We encrypt all emails that contain member-specific health and financial information.


Medical identity theft


Here are steps you can take to prevent medical identity theft.


For information about the January 20, 2023, Forta cybersecurity incident that impacted NationsBenefits visit this link.