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What to Expect After You Enroll

Welcome!

We can help you learn about your benefits and how to use your plan.

Attend a member meeting near you

Learn more about your Medicare Advantage health benefits and how to get the most out of your plan. Our member meetings take place throughout the year. Topics can vary based on the time of year, so be sure to check back regularly to find new meetings.

Find a member meeting near you

But you don’t have to wait for a meeting to get your questions answered. Just call the number on your ID card. Or you can reach us at: 1-866-471-9374 (TTY:711). We’re here seven days a week, 8 a.m. to 8 p.m.

Check out your plan materials

Once you're enrolled, we'll send you:

  • A letter stating that you’re a member in our plan
  • Your Allina Health | Aetna member ID card (usually within 14 days)
  • A letter that directs you to these essential plan documents
  • Billing information (learn about online bill pay)

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       Page last updated: Oct 21, 2019

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We'll forward you to My Innovation Health. Here you can:

  • - Send a secure message to Member Services
  • - Check your claims
  • - Get an ID card
  • - And more

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Your Provider Forms

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