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Find other plan information

See a list of covered drugs for your plan

Find your formulary (drug list)


Referrals and prior authorizations

Looking for referral and pre-approval requirements? Check your plan's Evidence of Coverage.

View a list of services and drugs that require prior authorization


Check your claims

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Flu shot coverage

Learn about your flu shot benefit


Medicare coverage changes

The Centers for Medicare and Medicaid Services periodically issues National Coverage Determinations. They issue these when a service's or drug's coverage rules change.

View a list of coverage determinations


Coverage during a disaster or emergency

We want to make sure you can access your benefits even during urgent situations — like a public health emergency or state of disaster.

Finding care during a disaster or emergency

Additional coverage information

We help you get medically necessary health care services in the most cost-effective way under your health plan. And we work with you and doctors to evaluate services for medical appropriateness, timeliness and cost.


Specifically, we:


  • Base our decisions on appropriateness of care, service and plan coverage
  • Use nationally recognized guidelines and resources to make changes
  • Don’t pay or reward providers, employees or others for denying coverage or care
  • Focus on reviewing the risks of members who aren’t fully using certain services

Doctors and health care companies continuously develop new technologies. This can include anything from a new procedure to a new way to use a device.

If you’re enrolled in an Allina Health | Aetna Medicare Plan (PPO)


You have flexibility to receive covered services from network providers or out-of-network providers. Out-of-network/non-contracted providers are under no obligation to treat Allina Health | Aetna Medicare members, except in emergency situations. Please call us or see your Evidence of Coverage for more information, including the cost share for out-of-network services.


Although you don’t have to choose a primary care provider, we encourage you to do so. If you receive covered services from an out-of-network provider, it’s important to confirm that they:


  • Accept your PPO plan
  • Are eligible to receive Medicare payment

Telehealth — or telemedicine — means virtual care you can get at home or away. These visits are live, video conferences between you and a provider by phone, computer, or tablet. Consider using telehealth when you have a time sensitive medical need or can’t get to the doctor in person.


Your plan covers certain telehealth visits with in-network


  • Primary care providers
  • Physician specialists
  • Mental health providers, and
  • Urgent care facilities

Not all provider visits can be handled through telehealth. You can view and download a list of potentially covered telehealth services here. Ask your provider whether they offer these services via telehealth and how to schedule a visit.


Telehealth visits with out-of-network providers are not covered. Please refer to your provider directory to find an in-network provider.


Note: Certain services may require a prior authorization (pre-approval). See your Evidence of Coverage for details.


Allina Health | Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.


See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.


Pick your plan

Not a member yet? Find the right Allina Health | Aetna Medicare plan for you.